FAQ Page

We’ve installed a small fridge but no facilities for washing up or cooking. So if it’s a stay which requires meals and you want to eat in the Airstream, you’ll need your own food or caterers or you can ask us to help you find suitable arrangements.

We’ll provide cups and glasses but again, if eating you’ll need to bring (or have brought) crockery and cutlery.

The Mobile Room’s a place for sitting or standing, not for sleeping. So if it’s the focal point of an away day or a weekend, we’d suggest making it part of a stay at accommodation of some kind, or bringing your own sleeping option.

Sorry, we don’t allow any animals inside our Airstream – except for assistance dogs, of course.

No naked flames are allowed inside the Airstream. You can use battery powered or mains fairy lights to create a romantic atmosphere – don’t forget we have our own coloured sparkly twinkle lights inside and out.

There are plenty of plugs inside the Airstream and USB charging points conveniently situated in the table for your gadgets.

We can provide electricity for you but yes, it is necessary. We can either connect to a mains supply or for remote locations we have our own generator – don’t worry, it’s small and very quiet so won’t cause any disruption.

Our Airstream is 25ft long and 8ft wide and can comfortably seat 12 people around the table with a maximum of 15.

Unfortunately our Airstream does not have wheelchair accessibility.

The Airstream has a lockable door and all windows have locks. However, we recommend leaving nothing of value inside or visible in or around the Airstream, as we can’t be held responsible for thefts.

We’re sorry but there isn’t a toilet located in the Airstream.

Typically, your damage deposit is returned within 7 days of us collecting the Airstream.

If the Airstream or any equipment is found to be damaged on collection, we will email you immediately and liaise with you from there. This is done by email because it’s important to have a written record.

We accept cheque and bank transfer payments.

If paying by cheque please make it payable to ‘The Mobile Room Limited’ and write your name, address and booking reference clearly on the back.

Cancellation notice must be given in writing and refunds will be paid according to the proximity to the rental date that the written cancellation request is received, where the following terms will apply:

• 4-6 weeks of the scheduled commencement date of the rental, 80% refund will be paid.
• 2-4 weeks of the scheduled commencement date, 50% refund will be paid.
• Up to 2 weeks from the scheduled commencement date of the rental, 20% refund will be paid.

If you’d like to amend your booking please call us on 01452 223 679.

Our Airstream hire service covers the whole of the UK.

We’re based in Gloucestershire, so within a 30-mile radius of the GL3 postcode we’ll deliver the Airstream for free. Anywhere outside of this location and we’ll charge an additional £2 per mile.

Long distance bookings are subject to a minimum number of hire days and there will be a delivery charge. Call us to find out more on 1452 223 679.

Airstreams like to be level! Ideally we’d need to be pitched either on tarmac or gravel. It is possible to set up on grass or bare earth, but we would need to check the site first.

Our Airstream is 25ft long and 8ft wide, so we need space to manoeuvre her around safely.

If in doubt, and you’re not sure you have enough space we can check the site first to approve the location.

If you’re having trouble using the site, email us at hello@themobileroom.com and we’ll do our best to help.